Privacy Policy
Last Updated: March 19, 2026
1. Introduction
Goodwillstores ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website or use our raffle and donation services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to users in the United States, Canada, and Australia. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect several types of information from and about users of our services, including:
- Personal Information: Name, email address, postal address, phone number, and date of birth (for age verification).
- Payment Information: Credit/debit card details, PayPal email, or other payment method information (processed by third-party payment processors).
- Transaction Information: Raffle ticket purchases, donation amounts, and prize fulfillment details.
- Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill raffle ticket purchases and donations.
- Administer your account and communicate with you about your entries and prizes.
- Verify your eligibility and age as required by law.
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our terms.
- Send you promotional offers or updates (you may opt out at any time).
4. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist us in payment processing, email delivery, and website analytics (all bound by confidentiality agreements).
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing of your data.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at the email below.
8. International Transfers
Your information may be transferred to and maintained on servers located in the United States or other countries. If you are accessing our services from Canada or Australia, please be aware that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country. By using our services, you consent to such transfer.
9. Children's Privacy
Our services are not directed to individuals under the age of majority in their jurisdiction (18 or 19 depending on location). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on this page with the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@goodwillstores.com
Mailing Address: Head Office: 313 Pine Ave, South San Francisco, CA 94080 USA